For Arrivals: Your greeter will meet you at the aircraft gate if your plane is parked at a jet bridge. If your flight arrives at a remote stand, the greeter will meet you at the terminal entrance and assist you through immigration and baggage claim.

For Departures: Your greeter will meet you at the drop‑off point (curbside) outside the terminal (Entrance 2), then escort you through check-in, immigration, and security.

For Transit: Your greeter will meet you at the arrival gate or transit area and escort you directly to your connecting flight.

Yes. All Meet & Greet services at Dubai Airport (DXB) include Fast Track immigration via the Priority Lane. Your greeter will escort you through immigration, ensuring a faster and smoother process.

Yes. Meet & Greet services at Dubai Airport (DXB) provide family assistance, supporting families, children (kids), and seniors (elderly travelers), including those with infants or mobility needs. We offer gentle support with strollers (stroller guidance), wheelchairs, and other mobility concerns (pre-booking required) and ensure a smooth escort through the terminal, making arrivals, departures, and transfers for connecting or transit flights stress-free and comfortable for all travelers needing support.

Yes. At Dubai Airport (DXB), our Meet & Greet services assist large groups, corporate teams and delegations. We provide personalized assistance, priority processing, and full escort through the terminal for arrivals, departures, and connecting/transit flights. For large group bookings, special arrangements and group discounts may be available—please contact us directly to discuss your needs and get a tailored offer.

The Departure Meet & Greet service at Dubai Airport (DXB) includes curbside welcome, assistance with check-in and baggage drop, fast-track security, escort through all airport formalities, and guidance to your boarding gate or preferred lounge.

Lounge access at Dubai International Airport (DXB) is not included in every Meet & Greet service by default. Some premium package levels — such as the Silver package or the Gold package — already include lounge access, while standard packages offer lounge entry as an optional add-on depending on your airline, travel class or membership.

Yes. Lounge access at Dubai Airport (DXB) can be added to your Meet & Greet booking or it may already be included in selected premium service tiers.

Your personal greeter will escort you to the lounge, assist with the check-in process, and help you access the facility that matches your travel class or airline policy.

This applies to DXB Terminal 1, Terminal 2 and Terminal 3 lounges, including several premium third-party airport lounges.

Yes, lounge guidance at Dubai Airport is part of the Meet & Greet service.

Your greeter will show you the correct airport lounge in DXB based on your airline, travel class, status program or additional lounge booking.

We work with multiple premium airport hospitality lounges that offer premium facilities such as quiet zones, buffet dining, showers and business areas.

Dubai International Airport works with several branded airport assistance programs — including Marhaba service, Marhaba lounge, Ahlan service, and Al Majlis — each offering their own lounges, Meet and Assist desks and Fast Track channels.

While many travellers search for these branded airport services when flying through DXB, they typically provide standardised packages tied to specific terminals or lounge operators.

Our Meet & Greet service is an independent premium alternative, offering:

• personalised escorting in any DXB terminal
• flexible arrival, departure and transit support
• private guidance through fast-track immigration
• escort to your preferred lounge (not limited to a single brand)
• tailored assistance for families, elderly travellers and VIP guests
• consistent coordination regardless of which airport provider is operating in the background

This gives travellers more privacy, flexibility and customised service than traditional branded programs at Dubai Airport (DXB).

Yes. Meet & Greet service at Dubai Airport (DXB) can be combined with any airport lounge access, whether included with your ticket, purchased separately, or operated by different airport hospitality providers.

Your personal greeter will escort you to the correct lounge based on your terminal (T1, T2 or T3), airline, cabin class, membership program or personal preference.

Meet & Greet and lounge access are completely compatible — you can use both services together for a smoother and more comfortable experience through Dubai International Airport.

We recommend booking Meet & Greet at Dubai Airport (DXB) at least 24 hours in advance.

This ensures availability and allows our airport coordination team to secure fast-track, allocate staff in the correct terminal, and prepare your arrival, departure or transit assistance at Dubai International Airport.

Last-minute bookings for Meet & Greet Dubai Airport (DXB) are accepted when staff availability allows, but they cannot be guaranteed during peak hours.

We strongly recommend booking 24 hours before your flight, as same-day requests depend on the load of the airport team and real-time capacity at Dubai International Airport.

Yes. Dubai Airport (DXB) Meet & Greet includes optional baggage assistance, including porter service for arrivals, departures and transit passengers.

Your greeter can arrange luggage assistance, baggage support, or a porter service at Dubai International Airport upon request.

Yes. You can add porter service to your Meet & Greet booking for smooth baggage handling, luggage assistance and baggage transfer service at Dubai Airport.

Porters can help with heavy bags, family luggage, or multiple suitcases and escort them from curbside to check-in, from arrivals hall to your driver, or during transit.

Yes. We can contact your private driver, hotel representative or chauffeur before your arrival, in advance to arrange a smooth pick up at Dubai Airport (DXB).

Our team can arrange the meeting point, update your driver with your real-time flight status, and escort you from the terminal directly to your private car, hotel transfer, taxi or limo service at Dubai International Airport.

Yes. Meet & Greet at Dubai Airport (DXB) includes escort to your private car, chauffeur service, hotel transfer, limo, or taxi.

Your personal greeter will stay with you until the final step — guiding you through the terminal, assisting with your baggage, and escorting you to the correct pick-up area at Dubai International Airport.

Optional arrange airport transfer services can also be arranged on request, and they are included in our Elite option, which provides the highest level of comfort and support for DXB passengers.

Your Meet & Greet booking at Dubai Airport (DXB) automatically adjusts to your new arrival time.

We monitor real-time flight information, so your greeter will meet you when you land at Dubai International Airport, even if your flight is delayed.

Yes — wheelchair assistance and wheelchair services at Dubai Airport (DXB) can be combined with the Meet & Greet service, but mobility support must be requested directly through your airline as part of their medical special assistance program.

Once your airline confirms the wheelchair service, please inform us in advance.

Our team will coordinate your arrival, departure or transit so that your Meet & Greet process at Dubai International Airport is fully aligned with airport mobility teams, medical-assistance staff, and the airport’s medical and mobility services.

Yes. Fast Track immigration is included in most Meet & Greet services at Dubai Airport (DXB), allowing passengers to skip regular immigration lines and use priority lanes, fast track lanes, and dedicated priority counters.

Your personal greeter will escort you directly to Fast Track immigration, priority passport control, and, where available, Fast Track security lanes at Dubai International Airport, ensuring a seamless immigration service.

Fast Track immigration at Dubai International Airport provides priority processing, access to Fast Track lanes, shorter queues, and faster clearance through immigration, security, and passport control.

During Meet & Greet, your greeter guides you through the dedicated priority lane, assists with documentation, and ensures smooth movement through all immigration services, security checks, and passport control points at DXB Terminal 1, Terminal 2, and Terminal 3.

Yes. Most passengers using Meet & Greet at Dubai Airport (DXB) can access Fast Track immigration, priority lanes, and Fast Track lanes, regardless of airline, ticket class, or travel purpose.

Fast Track access is offered across all terminals of Dubai International Airport, and your greeter ensures priority movement through every immigration service step during arrivals, departures, and transit.

Yes, DXB Meet & Greet is highly recommended for business and corporate travellers, including Business Class and First Class passengers. It provides fast-track immigration clearance, priority escort through airport procedures, smoother terminal navigation, support during transfers between flights, and dedicated assistance for tight schedules. Many companies and VIP clients choose Meet & Greet at Dubai Airport to minimise waiting time, speed up arrivals and departures, simplify gate-to-gate transit, and ensure a seamless travel experience with personalised, high-efficiency airport support.

Yes — buggy/club car transportation can be requested as part of your Meet & Greet assistance at Dubai International Airport, depending on terminal and operational availability. Airport buggies are managed directly by airport operations, meaning they cannot be guaranteed, but your greeter will arrange or guide you to buggy transport whenever it is permitted and available at DXB.

Choosing Mr. Greeter means choosing a premium, seamless and human-focused airport experience at Dubai International Airport (DXB).
Unlike standard airport assistance, our VIP Meet & Greet / Meet & Assist service offers:

• Personalised attention and tailored support from trained greeters
• Professional, English-speaking staff
• Assistance for Arrivals, Departures & Transit 24/7
• Fast, smooth airport navigation with minimal waiting
• Premium coordination with chauffeurs, hotels and lounges
• A calm, time-saving and stress-free journey — every time

Whether you are a business traveller, a VIP guest, a family with children, or a frequent flyer, Mr. Greeter makes DXB travel effortless, fast and comfortable from start to finish.

You can book and pay for DXB Meet & Greet online using credit or debit cards and PayPal as the primary accepted payment methods. Payments are encrypted, fast, and confirmed automatically, so you can secure your Meet & Greet service at Dubai Airport within minutes — no additional forms or manual approval required.

To cancel your Dubai Airport Meet & Greet reservation, please send a cancellation request to vip@mrgreeter.com.
Include your booking reference number, travel date, and passenger details so we can process your request quickly.

Refund policy:
Cancellations made 48 hours or more before the scheduled service time qualify for a full refund.
If the cancellation is submitted later than 48 hours, the service fee may be non-refundable.

Meet & Greet VIP service for transit and connection passengers at Dubai Airport (DXB) provides full assistance during your transfer between flights, making your journey smooth, stress-free, and time-efficient. Instead of navigating busy terminals alone, your dedicated greeter handles the entire transit process for you.

Upon arrival, you will be welcomed at the gate and escorted through immigration, security, check-in, and baggage procedures if required. You can also enjoy VIP Lounge access during layovers, while your assistant coordinates timings, monitors your connection, and accompanies you directly to the next departure gate.

This service is ideal for travellers with short connections, long layovers, elderly passengers, families with children, and anyone who prefers priority handling and fast-track airport transit at DXB.