Effective Date: April 30, 2025
Last Updated: August 14, 2026

Data Controllers and Contact Information

This Privacy Policy applies to services provided under the Mr. Greeter brand.

Primary Website and Operating Entity

MR GREETER LLC
5830 E 2nd St, Ste 7000 #36224
Casper, WY 82609
United States

MR GREETER LLC is the primary operator of mrgreeter.com and is generally the primary data controller for personal information collected through the Website, email, WhatsApp, booking requests, and other Mr. Greeter communication channels, unless another contracting entity is expressly identified in the relevant quotation, invoice, booking confirmation, or other written communication.

Georgian Business Entity

Individual Entrepreneur Mr. Greeter
Identification Number: 306514199
Georgia, Tbilisi, Samgori District, Police Lane I N5, Floor 2, N4a

Where Individual Entrepreneur Mr. Greeter is specifically identified as the contracting entity for a booking, it will act as the data controller for personal information processed in connection with that booking.

Individual Entrepreneur Mr. Greeter may also process personal information where necessary in connection with administrative, operational, commercial, and other activities related to the Mr. Greeter business.

Where both entities are involved in processing personal information, each entity will process such information only to the extent necessary for its respective role and in accordance with applicable data protection laws.

Email: [email protected]
Phone (Georgia): +995 591 00 57 06
WhatsApp: +357 96 54 03 30
Website: https://mrgreeter.com

1. Introduction

Mr. Greeter ("we", "our", or "us") is committed to protecting personal information and respecting applicable privacy and data protection laws.

This Privacy Policy explains how personal information is collected, used, disclosed, stored, and otherwise processed when you:

• visit our Website;
• submit a booking request;
• purchase or arrange a service;
• communicate with us by email, WhatsApp, telephone, or other communication channels;
• travel as a passenger for whom a service has been booked by another person or organization.

This Privacy Policy is intended to provide information about our data processing practices and does not replace any consent that may be required separately under applicable law.

2. Information We Collect

Depending on the service requested, we may collect the following categories of personal information.

Contact and Identification Information

• Full name;
• Email address;
• Telephone number;
• WhatsApp or other contact information;
• Country of residence or nationality where required for the relevant service;
• Passport or identification information where specifically required by an airport, authority, or service provider.

Booking and Travel Information

• Flight numbers;
• Arrival, departure, and transit information;
• Travel dates and times;
• Airport and terminal information;
• Passenger names;
• Number of passengers;
• Passenger ages or categories where relevant, including information relating to children;
• Baggage information;
• Meeting instructions;
• Driver or transfer details;
• Other information reasonably necessary to arrange the requested service.

Billing and Transaction Information

We may collect:

• Billing name and contact details;
• Invoice information;
• Payment amount and currency;
• Payment status;
• Transaction references;
• Other information required for accounting and payment administration.

Communications

We may retain communications exchanged with us through:

• Email;
• WhatsApp;
• Website forms;
• Telephone;
• Other communication channels used in connection with a booking or inquiry.

Technical and Website Information

When you use our Website, we may automatically collect certain technical information, including:

• IP address;
• Browser type and version;
• Device information;
• Operating system;
• Website usage information;
• Referral information;
• Cookies and similar technologies;
• Analytics information.

3. How We Obtain Personal Information

We may obtain personal information directly from you or from another person or organization acting on behalf of a passenger.

For example, booking information may be provided to us by:

• Individual travelers;
• Family members or other persons arranging travel;
• Travel agencies;
• Concierge companies;
• Executive assistants;
• Corporate clients;
• Travel coordinators;
• Other representatives arranging services on behalf of passengers.

Where you provide us with personal information relating to another person, you are responsible for ensuring that you are authorized to provide that information where required by applicable law.

We may also receive relevant information from service providers involved in an existing booking, such as airport partners, transportation providers, airlines, or other authorized service providers.

4. Payment Information

Payments may be processed through authorized third-party payment processors, financial institutions, or other payment service providers made available by Mr. Greeter.

Where payments are processed by a third-party payment provider, payment card details and other payment credentials may be collected directly by that provider rather than by Mr. Greeter.

We do not intentionally store full payment card numbers, CVV codes, or similar payment authentication credentials where these are processed directly by an authorized payment provider.

We may receive limited transaction information necessary to administer a booking, such as payment status, amount, currency, transaction reference, and payer details.

5. How We Use Personal Information

We may use personal information to:

• Respond to inquiries and booking requests;
• Prepare quotations and invoices;
• Process, manage, and confirm bookings;
• Arrange Meet & Greet, Fast Track, lounge, porter, transfer, and other related airport services;
• Provide necessary passenger and booking information to local service providers;
• Communicate with Clients, passengers, agents, or representatives regarding a booking;
• Handle booking amendments, flight changes, cancellations, and refunds;
• Provide customer support;
• Process payments and maintain transaction records;
• Prevent fraud, abuse, and unauthorized activity;
• Maintain accounting, financial, tax, and business records;
• Comply with legal and regulatory requirements;
• Improve our Website, customer experience, and services;
• Analyze Website performance and usage;
• Send marketing communications where permitted by applicable law.

We will not use personal information for purposes that are materially incompatible with the purposes for which it was collected unless permitted by applicable law.

6. Legal Grounds for Processing

Where applicable data protection law requires a legal basis for processing, we may process personal information on one or more of the following grounds:

Performance of a Contract

Processing may be necessary to:

• Respond to a booking request;
• Arrange and provide requested services;
• Process payments;
• Manage amendments, cancellations, or refunds;
• Communicate regarding the booking.

Legitimate Business Interests

We may process information where reasonably necessary for legitimate business purposes, including:

• Customer service;
• Fraud prevention;
• Business administration;
• Website security and improvement;
• Maintaining relationships with clients and service providers.

We rely on legitimate interests only where those interests are not overridden by applicable rights and freedoms.

Legal Obligations

We may process and retain personal information where necessary to comply with legal, tax, accounting, regulatory, or other applicable obligations.

Consent

Where required, we may ask for consent for specific processing activities, including certain marketing communications or the use of non-essential cookies.

Where processing is based on consent, consent may be withdrawn at any time, subject to applicable law.

7. Sharing Personal Information

We may disclose personal information where reasonably necessary to arrange or administer the requested service.

Recipients may include:

• Airport-authorized service providers;
• Meet & Greet providers and greeters;
• Airport operators;
• Lounges;
• Porter service providers;
• Transportation and chauffeur providers;
• Airlines, where necessary;
• Local service partners and subcontractors;
• Payment processors and financial institutions;
• Website hosting and technology providers;
• Communication and customer management service providers;
• Analytics providers;
• Professional advisors, including accountants, auditors, insurers, and legal advisors;
• Governmental, regulatory, judicial, or law-enforcement authorities where legally required.

We share only the information reasonably necessary for the relevant purpose.

We do not sell or rent personal information to third parties.

8. International Data Transfers

Mr. Greeter operates internationally and arranges services through providers located in multiple countries.

As a result, personal information may be transferred to, accessed from, stored in, or processed in countries other than the country where you are located.

For example, passenger and flight information may need to be provided to an airport service provider located in the country where the requested airport service will take place.

Where applicable data protection law requires safeguards for international transfers, we will take reasonable steps to use appropriate lawful mechanisms, which may include:

• Transfers to countries recognized as providing an adequate level of data protection;
• Standard contractual clauses or similar contractual safeguards;
• Other legally recognized transfer mechanisms or exceptions.

The protections available in another country may differ from those available in your country of residence.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, tax, accounting, regulatory, dispute-resolution, and record-keeping requirements.

Retention periods may vary depending on the type of information.

For example:

• Booking and transaction records may be retained for the period necessary to comply with financial, accounting, tax, and legal obligations;
• Customer communications may be retained where necessary to administer bookings, maintain business records, or resolve disputes;
• Information collected solely for an inquiry that does not result in a booking may be deleted or anonymized when it is no longer reasonably required;
• Marketing information may be retained until you opt out or until it is no longer required for the relevant purpose.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights including the right to:

• Request confirmation as to whether we process your personal information;
• Access personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information where applicable;
• Request restriction of certain processing;
• Object to certain processing activities;
• Withdraw consent where processing is based on consent;
• Request portability of personal information where applicable;
• Object to or opt out of certain direct marketing communications;
• File a complaint with a competent data protection or supervisory authority.

These rights may be subject to exceptions and limitations under applicable law.

To exercise a privacy right, please contact:

[email protected]

We may request reasonable information necessary to verify your identity before responding to a request.

11. Data Security

We take reasonable organizational and technical measures designed to protect personal information against:

• Unauthorized access;
• Unlawful disclosure;
• Accidental loss;
• Destruction;
• Alteration;
• Misuse.

Access to personal information is limited to persons and service providers who reasonably require access for legitimate business purposes.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

12. Cookies and Similar Technologies

Our Website may use cookies and similar technologies for purposes including:

• Providing essential Website functionality;
• Remembering user preferences;
• Understanding Website traffic and usage;
• Measuring Website performance;
• Improving our Website and services;
• Advertising or marketing, where applicable.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

You may also manage certain cookies through your browser settings or through cookie controls made available on the Website.

Disabling certain cookies may affect Website functionality.

13. Marketing Communications

We may send promotional or marketing communications where permitted by applicable law.

Where consent is legally required, such communications will be sent only after the required consent has been obtained.

You may unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the communication or by contacting:

[email protected]

Service-related communications concerning an existing booking are not considered marketing communications and may continue where necessary to provide the requested service.

14. Children and Minor Passengers

Our booking services are intended to be used by adults and are not intended for children to purchase or arrange independently.

However, airport services may be booked for children and other minor passengers by a parent, legal guardian, family member, travel agent, corporate representative, or other authorized person.

In such cases, we may process limited personal information relating to the child where reasonably necessary to arrange the requested service, such as:

• Name;
• Age or passenger category;
• Flight information;
• Travel itinerary;
• Other information specifically required for the relevant airport service.

We seek to collect only the information reasonably necessary to arrange the requested service.

If you believe that a child has provided personal information directly to us without appropriate authorization, please contact us at [email protected].

15. Third-Party Websites and Services

Our Website may contain links to websites, services, payment platforms, or other resources operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites or services that operate independently from Mr. Greeter.

We encourage users to review the applicable privacy policies of third-party services before providing personal information to them.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our business structure;
• Services;
• Technology;
• Service providers;
• Data processing practices;
• Legal or regulatory requirements.

When material changes are made, we will update the Last Updated date displayed at the top of this page and provide any additional notice required by applicable law.

17. Contact Us

If you have questions about this Privacy Policy, our handling of personal information, or wish to exercise a privacy right, please contact:

MR GREETER LLC
5830 E 2nd St, Ste 7000 #36224
Casper, WY 82609
United States

Email: [email protected]
Phone: +995 591 00 57 06
WhatsApp: +357 96 54 03 30
Website: https://mrgreeter.com

For a booking where Individual Entrepreneur Mr. Greeter, Identification Number 306514199 is specifically identified as the contracting entity, privacy requests may be sent to the same email address and will be handled by the relevant Mr. Greeter entity.